Privacy Policy — UVPod

1. Introduction

UVPod (operated by Diversitoy Inc., “we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when visiting getuvpod.com or purchasing our products.

By using our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the site.

2. Information We Collect

Information you provide directly:

Name, email address, shipping and billing address when placing an order
Payment information (processed securely by Stripe — we never store card numbers)
Messages you send via our contact form

Information collected automatically:

Browser type, device type, IP address, and referring URL
Pages visited and actions taken on our website (via cookies and analytics tools)
Order history and product interactions

3. How We Use Your Information

To process and fulfil your orders and send order confirmations
To respond to customer service inquiries
To send transactional and administrative emails related to your orders
To improve our website and product offerings using aggregated analytics
To comply with legal obligations and prevent fraud
With your consent, to send promotional communications (you may opt out at any time)

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, maintain your shopping cart, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website such as the shopping cart.

We use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

Stripe — payment processing (subject to Stripe's Privacy Policy)
Shipping carriers — to fulfil and track your order
Service providers — who assist in operating our website, subject to confidentiality agreements
Law enforcement — when required by law or to protect our rights

6. Data Retention

We retain order and account data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

8. Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Stripe, and access controls on customer data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the website after changes constitutes your acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, please contact our privacy officer:

[email protected]
UVPod / Diversitoy Inc.
3555 Don Mills Road, Unit 18-514
Toronto, Ontario, Canada M2H 3N3